Heads in beds : a reckless memoir of hotels, hustles, and so-called hospitality
(Adult Book)
Author
Status
Adult Large Print Nonfiction - Large Print
LP 647.94 TOM
1 available
LP 647.94 TOM
1 available
Description
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Copies
Location | Call Number | Status |
---|---|---|
Adult Large Print Nonfiction - Large Print | LP 647.94 TOM | On Shelf |
Subjects
LC Subjects
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More Details
Format
Adult Book
Physical Desc
423 pages ; 23 cm.
Language
English
Notes
General Note
Reprint of: New York : Doubleday, [2012].
Description
Jacob Tomsky never intended to go into the hotel business. As a new college graduate, armed only with a philosophy degree and a singular lack of career direction, he became a valet parker for a large luxury hotel in New Orleans. Yet, rising fast through the ranks, he ended up working in "hospitality" for more than a decade, doing everything from supervising the housekeeping department to manning the front desk at an upscale Manhattan hotel. He's checked you in, checked you out, separated your white panties from the white bed sheets, parked your car, tasted your room-service meals, cleaned your toilet, denied you a late checkout, given you a wake-up call, eaten M&M's out of your minibar, laughed at your jokes, and taken your money. In Heads in Beds he pulls back the curtain to expose the crazy and compelling reality of a multi-billion-dollar industry we think we know. Prepare to be shocked, amazed, and amused as he spills the unwritten code of the bellhops, the antics that go on in the valet parking garage, the housekeeping department's dirty little secrets -- not to mention the shameless activities of the guests, who are rarely on their best behavior. Prepare to be moved, too, by his candor about what it's like to toil in a highly demanding service industry at the luxury level, where people expect to get what they pay for (and often a whole lot more). Employees are poorly paid and frequently abused by coworkers and guests alike, and maintaining a semblance of sanity is a daily challenge. Along his journey Tomsky also reveals the secrets of the industry, offering easy ways to get what you need from your hotel without any hassle. This book (and a timely proffered twenty-dollar bill) will help you score late checkouts and upgrades, get free stuff galore, and make that pay-per-view charge magically disappear. Thanks to Tomsky, you'll know how to get the very best service from any business that makes its money from putting heads in beds. Or, at the very least, you will keep the bellmen from taking your luggage into the camera-free back office and bashing it against the wall repeatedly.
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Citations
APA Citation, 7th Edition (style guide)
Tomsky, J. (2014). Heads in beds: a reckless memoir of hotels, hustles, and so-called hospitality (Large print edition.). Thorndike Press, a part of Gale, Cengage Learning.
Chicago / Turabian - Author Date Citation, 17th Edition (style guide)Tomsky, Jacob. 2014. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-called Hospitality. Thorndike Press, a part of Gale, Cengage Learning.
Chicago / Turabian - Humanities (Notes and Bibliography) Citation, 17th Edition (style guide)Tomsky, Jacob. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-called Hospitality Thorndike Press, a part of Gale, Cengage Learning, 2014.
MLA Citation, 9th Edition (style guide)Tomsky, Jacob. Heads in Beds: A Reckless Memoir of Hotels, Hustles, and So-called Hospitality Large print edition., Thorndike Press, a part of Gale, Cengage Learning, 2014.
Note! Citations contain only title, author, edition, publisher, and year published. Citations should be used as a guideline and should be double checked for accuracy. Citation formats are based on standards as of August 2021.
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